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MIT CISR 2022 RESEARCH PROJECTS

Guiding Decentralized Decision Making

Decision Rights/Governance

Since the COVID-19 pandemic began, organizations have increasingly relied on decentralized decision making by cross-functional teams to rapidly sense and respond to changes in their environment. MIT CISR research found that to empower these teams, organizations rely on four decision rights guardrails that align teams with enterprise-wide interests. The guardrails revolve around a company’s purpose, data, policies, and resource allocation processes. In this research project, we continue our 2021 investigation into how the decision guardrails enable and constrain decentralized decision making. We seek to answer the following research questions:

  • What are successful practices and key mechanisms for each of the decision rights guardrails?
  • What are the integration and standardization requirements for each guardrail? How should the decision rights for these practices and mechanisms be distributed among key organizational stakeholders (e.g., teams, units/lines of business, centers of excellence, leadership)?
  • How do the four guardrails compare in terms of their contributions to key organizational performance indicators (e.g., organizational agility, time to market, cost of operations)?

Methods: Survey instrument

Seeking: Digital leaders, enterprise architects, IT governance officers, data experts, and/or product/solutions owners to participate in our survey

Contact: Nick van der Meulen

RESEARCH TEAM

Nick van der Meulen, Research Scientist

Nick’s work centers on how companies need to organize themselves differently in the face of continuous technological change. Nick is passionate about separating hype from reality using quantitative data, while also studying the complexity of business practice through in-depth case studies.

Cynthia M. Beath, Professor Emerita & Researcher

Cynthia is a professor emerita at the McCombs School of Business, University of Texas at Austin and an MIT CISR academic research fellow. Her research interests include the study of how organizations redesign themselves for the digital era and how they get value from data assets.

Related Publications

MIT CISR research is funded by the more than seventy-five member organizations that support our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Cognizant
Collibra
IFS
Pegasystems Inc.
The Ogilvy Group
MIT CISR Sponsors
Alcon Vision
Amcor
ANZ Banking Group (Australia)
AustralianSuper
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
Barclays (UK)
BlueScope Steel (Australia)
BNP Paribas (France)
Bupa
CarMax
Caterpillar, Inc.
Cemex (Mexico)
Cencora
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Cuscal Limited (Australia)
CVS Health
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
Genentech
Gilbane Building Co.
Johnson & Johnson (J&J)
Kaiser Permanente
King & Wood Mallesons (Australia)
Mercer
Nasdaq, Inc.
NN Insurance Eurasia NV
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Novo Nordisk A/S (Denmark)
OCP Group
Pacific Life Insurance Company
Posten Bring AS (Norway)
Principal Life Insurance Company
QBE
Ramsay Health Care (Australia)
Reserve Bank of Australia
RTX
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Stockland (Australia)
Tabcorp Holdings (Australia)
Telstra Limited (Australia)
Terumo Corporation (Japan)
Tetra Pak (Sweden)
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
USAA
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Xenco Medical
Zoetis Services LLC

MIT CISR Associate Members

MIT CISR wishes to thank all of our associate members for their support and contributions.

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Center for Information Systems Research
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Sloan School of Management
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